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Biji baji FAQ – All Your Questions Answered, Right Here

From registration to withdrawal — find straightforward answers to the most frequently asked questions about biji baji, all in one place.

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Account & Registration

To register on biji baji, all you need is an active mobile number, an email address, and your full name and date of birth. No documents are required at sign-up. However, before your first withdrawal, you will need to complete KYC verification using your National ID card or passport. Registration is completely free and takes just 2 minutes.

No, each person may only hold one account on biji baji. Attempting to create multiple accounts using the same mobile number, email address, or device may result in all accounts being suspended and balances forfeited. If you've forgotten your old password, please contact support.

Log in to your account and go to "Profile" > "KYC Verification". Upload photos of the front and back of your National ID card, along with a selfie. Verification is usually completed within 24–48 hours. You cannot make withdrawals without completing KYC, but you can still place bets.

Click the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. You'll receive an OTP code — use it to set a new password. The whole process takes just 3 minutes. If you run into any issues, contact our support team.

Yes, you can close or permanently delete your account at any time. Go to your account settings to submit a request, or email support@bijibaji.co. Please withdraw any remaining balance before deleting your account. For self-exclusion, Responsible Gaming Visit the page.
Deposits & Withdrawals

biji baji supports all major payment methods popular in Bangladesh. Mobile Banking: Mobile Pay, Nagad, Rocket. Bank Transfer: most Bangladeshi banks. Online card payments and other methods are also added from time to time. Mobile Pay and Nagad are the fastest and most convenient options.

The minimum deposit on biji baji is just ৳100. Maximum deposit limits vary by payment method. With Mobile Pay, you can deposit up to ৳25,000 per transaction and up to ৳1,50,000 per day. To set your own limits, go to Account Settings.

Deposits via Mobile Pay and Nagad are typically credited to your biji baji account within 1–3 minutes. Rocket and bank transfers may take 15–60 minutes. During peak hours it may take slightly longer, but is generally completed within 1 hour.

Withdrawal requests are typically processed within 12–48 hours. Completing KYC verification speeds this up. Mobile Pay and Nagad withdrawals usually arrive within 1–6 hours. The minimum withdrawal amount is ৳200. If there is a delay, please contact support.

biji baji charges no fees on deposits. Withdrawals are also generally free, though your payment provider (such as Mobile Pay) may apply their own transaction fees. Check the details under each payment method for a full fee breakdown.
Bonuses & Promotions

After registering on biji baji, a 100% welcome bonus — up to ৳5,000 — is automatically credited on your first deposit. Deposit just ৳100 and get ৳100 in bonus funds instantly. No promo code required.

A wagering requirement means you must place a certain amount in bets before you can withdraw bonus funds. biji baji's welcome bonus carries a 10x wagering requirement. For example, a ৳1,000 bonus requires ৳10,000 in total bets. These bets can be placed on any game.

Share your referral code with a friend through the biji baji referral program. When they register using your code, you'll earn a bonus. Find your referral code in your account dashboard. For full terms and conditions, Promotions Visit the page.

Yes, most bonuses have an expiry date. The welcome bonus wagering must be completed within 30 days of receipt. Other promotional bonuses expire according to the terms of each individual offer. Any unused bonus will be automatically forfeited upon expiry.
Betting & Games

biji baji offers Sports Betting on cricket, football, tennis, badminton, kabaddi, and all major sports worldwide. You can also enjoy Live Casino, slots, poker, blackjack, and lottery games — with thousands of betting markets and games in total.

Live betting means placing bets in real time while a match is in progress. In biji baji's live betting section, odds update as the action unfolds. You can follow live scores and stats to make smarter decisions. Cricket and football are the most popular sports for live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain situations — such as a match cancellation or a rule violation — biji baji may issue a bet refund. If the Cash Out feature is available, you can exit a bet before the match ends.

The minimum bet at biji baji generally starts from ৳10. Maximum bet limits vary by game and market. For Sports Betting, the maximum limit depends on the event and the odds. Higher account levels may also unlock higher limits.
Security & Privacy

Yes, your information is completely secure. biji baji uses 128-bit SSL encryption, and your personal data is never shared with third parties. For more details, please visit our Privacy Policy Read more.

Go to the "Security" section in your Account Settings and enable Two-Factor Authentication. Each time you log in, an OTP will be sent to your mobile to verify your identity. This adds an extra layer of protection to your account. We strongly recommend keeping it turned on.

If you notice any unrecognized logins or transactions on your account, change your password immediately and notify us via Live Chat or at support@bijibaji.co. We'll take instant steps to secure your account. Never share your password or OTP with anyone.

No, never. The biji baji support team will never ask for your password, OTP, or payment PIN via email, SMS, or phone. If anyone requests this information, it is a scam — do not share it, and report it to us immediately.
Support & Contact

The fastest way to reach the biji baji support team is by clicking the "Live Chat" icon at the bottom right of the website. You can also email us at support@bijibaji.co. We're available 24/7 in Bangla — always happy to help.

Live Chat responses typically arrive within 2–5 minutes. During peak hours, the wait may be up to 15 minutes. Email queries are answered within 6–12 hours. For urgent issues, Live Chat is always your best option.

If you have a complaint about a bet or a payment, contact us via live chat or email with full details. Providing your transaction ID and any relevant information will help us resolve the issue faster. All complaints receive an initial response within 72 hours.

All responsible betting tools on biji baji are completely free. For deposit limits, self-exclusion, or counselling support, contact our support team or Responsible Gaming Visit the page. We're always here for you.

Why is biji baji so popular in Bangladesh?

Why millions of players choose us

Fastest Payments

Deposits via Mobile Pay and Nagad are typically processed within 3 minutes, and withdrawals within 6 hours. No unnecessary delays.

Full Support in Bengali

The entire biji baji website and support are available in Bangla — built with Bangladeshi players in mind.

International-Grade Security

SSL encryption, regular security audits, and an international licence — your money and personal data are fully protected.

Best Odds & Markets

From cricket to football — biji baji offers the best odds in the market. Thousands of betting markets available around the clock.

Regular Bonus Offers

From welcome bonuses to weekly cashback and reload bonuses — biji baji regularly brings you fresh new offers.

Mobile-Friendly

Access biji baji easily from any mobile or tablet. It works great in your browser — no separate app needed.

Still have questions? We're here to help.

Reach us however you prefer

Live Chat

For the fastest assistance, use Live Chat — you'll typically get a response within 2–5 minutes, 24 hours a day, 7 days a week.

Email Support

For detailed inquiries or complaints, email us at support@bijibaji.co. You can typically expect a reply within 6–12 hours.

Help Center

This FAQ page covers most common questions. Use the search box above to find answers quickly.

Please Note: biji baji will never ask for your password, OTP, or payment details over the phone or via SMS. Stay alert against fraud.

Get Started Today

Got your answers? Start playing now!

Sign up with biji baji and get a 100% bonus on your first deposit. Get started from as little as ৳100 via Mobile Pay, Nagad, or Rocket.

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